Monday, November 7, 2011

Autoloader

See instructions at: \\Groupdata.ad.murdoch.edu.au\files\DoAcAff\Lib\Templates\autoloader instructions.doc
Staff only guide to the new autoloaders (Smartloaders / kiosks)

1. On screen message – Please Present Your student ID Card to the Reader

2. Tap student or staff card with a chip here. The following message will appear Checking Account. Any patron with an old swipe only card should be directed to the IT Helpdesk for a new card

3. On screen message
Hello
Please Insert coins and/or notes
Your current balance is: $0.00
Funds added: $0.00 (will update value as cash is added)



4. Touch the screen FINISH when transaction is completed and the following message will appear on the screen Please Do Not Add Any More Money The System is Closing Readers. This means no cash can be added accidentally by the next patron, note and coin readers are blocked until the next transaction is started.

5. Touch screen PRINT RECEIPT
YES NO always a good idea to select yes in case of any crediting errors so the patrons has proof of transaction.
Transaction is now complete
Any errors where cash was held by the autoloader should print an error receipt, this is required for a refund and helps us keep a record of claims.

Note reader lights flashes yellow and red when it cannot read a note. Otherwise note reader should have all green lights when a transaction has started and red when on standby.

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